TL;DR
Princess Kate chatted with customers at Café 98 in Hoveton on October 22, including a woman who offered to show her recent purchases. Video shared online shows Kate responding warmly and discussing her interest in charity shops; the shop supports East Anglia’s Children’s Hospices. The interaction was part of a visit that also included The Treehouse hospice.
Princess Kate stopped to inspect a customer’s charity-shop purchases during an October 22 visit to Café 98 in Hoveton, Norfolk, in a light-hearted exchange captured in video shared online. The not-for-profit café and shop supports East Anglia’s Children’s Hospices (EACH), and the visit followed an appearance at The Treehouse hospice.
Get beauty and skincare favorites delivered free with Prime
- Fast, free delivery on millions of items
- Prime Video, Amazon Music and more included
- Member-only deals all year
In footage posted by a fan account on Instagram, Kate walks through the café and waves to women seated at a table. One customer asks, “Want to see my purchases?” Kate replies, “Oh, yes please!” and approaches the group as they laugh. The clip’s caption described the moment as “She’s just a girl.” That wording is the fan account’s characterization, rather than a statement from the princess.
Kate asks whether the women come to the shop often. One explains that they live in the Lake District, a long drive from Hoveton. Looking at a box of cups, Kate asks whether it is for the customer or a gift. After hearing that it is a gift, she calls the cups “very nice.” These details are reported in Marie Claire’s account of the exchange.
A longer version of the video shared by Hello! magazine includes Kate discussing charity-shop browsing. According to that report, she said shoppers “never know what you’re going to find,” that she “loves going around” charity shops, and that she visited many while studying at the University of St Andrews with Prince William. The reports describe her meeting customers and staff at Café 98 after visiting The Treehouse hospice; they do not indicate that the customer interaction was a separate scheduled event.
A Personal Moment at an EACH Shop
The exchange drew attention to the everyday customer experience at a community venue that raises money for children’s hospice care. Rather than making a formal announcement, Kate’s visit included a spontaneous conversation about the items a shopper had found, bringing a familiar activity—browsing for second-hand bargains—into the public account of a royal engagement.
For EACH, Café 98 combines a café and shop with a fundraising role. Kate’s appearance placed the organization and its local setting in view, although the supplied reports do not quantify any effect on donations, visitor numbers, or awareness. The footage also gives readers a brief, informal glimpse of the princess speaking with customers, while the charity’s work remains the central institutional connection.
Popular right now
Philips 2200 Series Fully Automatic Espresso Machine with Classic Milk Frother
Roborock RockNeo Q110H Wire-Free Robot Lawn Mower
Shark WANDVAC Power PET Cordless Handheld Vacuum, White, WV410WH
As an affiliate, we earn on qualifying purchases.
Kate’s Earlier Charity-Shop Stop
The October visit was not Kate’s only reported charity-shop appearance in 2025. Marie Claire says that in February she made an unexpected stop at a Tŷ Hafan shop in Wales, near other events on her schedule. Kate is patron of the children’s hospice, and the report says she met shoppers and volunteers there, including hugging one volunteer.
Café 98 is described in the reports as a not-for-profit store and community hub supporting East Anglia’s Children’s Hospices. The October 22 visit also included The Treehouse, an EACH hospice. This background helps explain why Kate was in the area; the online clip itself focuses on the customer conversation rather than setting out details of the hospice visit.
““Oh, yes please!””
— Princess Kate, as heard in the video described by Marie Claire
Details Beyond the Clip
The supplied reports do not give the full itinerary or duration of Kate’s time at Café 98, nor do they identify the customer who showed her the cups. The precise date the videos were posted is not stated in the source material. The fan account’s caption is an interpretation of the moment, not an official description from Kensington Palace or EACH.
There is also no information in the reports about how much the shop raised, whether the visit changed customer traffic, or whether the exchange was planned. The available footage and reporting establish that Kate spoke with customers during the visit, but do not support broader conclusions about the impact of the appearance.
No Further Visit Details Reported
The source reports do not announce another event connected to Café 98 or provide a follow-up from EACH about the visit. The immediate next step for readers seeking more detail is any further information from the charity or the palace about the October engagement. Until then, the confirmed account remains limited to Kate’s visit, her conversation with customers, and the shop’s support for EACH.
Key Questions
When did Princess Kate visit Café 98?
The visit took place on October 22, according to Marie Claire’s report. The material provided does not specify the year separately.
What happened in the video?
A customer offered to show Kate her purchases. Kate approached the table, looked at a box of cups, and asked whether they were for the customer or a gift.
What does Café 98 support?
The café and shop is described as a not-for-profit venue supporting East Anglia’s Children’s Hospices.
Did Kate say she enjoys charity shops?
Yes. In a longer video cited by Hello! magazine, she reportedly said she “loves going around” charity shops and recalled visiting them while at the University of St Andrews.
Was the customer interaction an official event?
The reports say Kate visited Café 98 after going to The Treehouse hospice, but they do not establish whether the conversation with the customer was planned or spontaneous.
Source: rss
